Frequently Asked Questions
Everything you need to know about shopping with V S P
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-7 business days depending on your location within the country.
What is the V S P return policy?
We offer a 30-day return policy for most unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern digital wallets like Apple Pay and Google Pay for a secure checkout experience.
Do you offer international shipping?
Currently, V S P ships to addresses within the domestic region. We are working on expanding our logistics to support international customers in the near future.
Are the products on V S P covered by a warranty?
Yes, all electronics and home goods come with a standard 1-year manufacturer warranty against defects. Please keep your digital receipt for any warranty claims.